Delete your data
PS Trophies — ar.com.indiesoftware.ps3trophies.alpha
From inside the app (fastest)
- Open Settings.
- Under Account, tap Delete my data.
- Read what will be removed, then tap Delete everything.
- A second prompt asks you to confirm. Tap Delete permanently — this is the point of no return.
- Your data is removed from our servers and the app signs you out.
There are two prompts on purpose: the first explains what goes, the second makes sure it was not an accident. Nothing is deleted until you confirm the second one — closing either prompt, or tapping Keep my data, leaves everything untouched.
By request
If you have uninstalled the app, or cannot sign in, email playstation@indiesoftware.com.ar with the subject “Data deletion request” and include your PSN online ID. Requests are handled within 30 days.
What gets deleted
| Community | Your messages, any images you attached to them, and any pinned copies of them |
| Communities you created | Deleted, if you were the only member. If other members had joined, see What stays, without your name below |
| Memberships | Your name comes off the member list of every community you joined, and off any pending join requests |
| Reviews | Game reviews you wrote |
| Feedback | Feedback you sent, and any screenshots attached |
| Favourites | Players you favourited |
| Wishlist | Price alarms you set |
| Notifications | Push registrations for your devices, and your deals subscription |
| Profile | Any background image you uploaded |
| Identifiers | Your PSN account ID and online ID, wherever we stored them |
What stays, without your name
A few things are shared with other people, so removing them would delete someone else's
content rather than yours. Those are kept — with every identifier of yours replaced by
[deleted]:
- A community you created that other members joined. It is not deleted, because that would take everyone else's messages with it. Instead it loses its owner and is closed: nobody can post, react or ask to join. With no new messages possible, it drops out of the app after 30 days and is deleted for good.
- Quotes of your messages inside other people's messages. The quoted text and image are removed, leaving a "message deleted" placeholder in a post that is not yours.
- Messages you pinned in a community. The pin was a decision about that community's content, so it stays; only your name comes off it.
- Moderation records. Reports you filed, or that were filed about you. Deleting these on request would let abuse history be erased by whoever caused it.
What is not ours to delete
- Your PlayStation Network account and trophies. These belong to Sony. PS Trophies only reads them — deleting your data here does not change anything on PSN.
- Your Google Play purchase history. Subscriptions are handled entirely by Google Play; we never receive or store purchase records. Manage them in the Play Store.
- Anonymous diagnostics. Crash reports and analytics are not linked to your identity and cannot be traced back to an individual to remove.
Retention
Deletion is immediate — there is no grace period and nothing is archived. Ordinary infrastructure backups may retain copies for up to 30 days before rotating out.